PeopleSoft 9.2 Upgrade

What is the PeopleSoft 9.2 Upgrade?

On November 14, 2016, the University will introduce new functionality and modify existing features within the PeopleSoft application. The upgrade of PeopleSoft from version 9.0 to 9.2 will allow us to put even more information in the hands of people that need it to make decisions as well as achieve significant efficiencies within the human resource function across campus.

To find out more about how this will affect you or your group, please refer to the Impact section of this website.


Updated Contact Information

Now that the project is complete and the project team is moving on to other things, we wanted to let you know that effective Monday, December 12, 2016 the project email account [] will no longer be monitored.

Your question is important, so please contact one of the following groups for a response:

Who to Contact

About What


Employment Services

Time entry, time approval, PAFs, reporting relationships and general inquiries


Combo codes, suspense



Job & Organizational Design

Job codes

HR Systems and Reporting

Issues using the Reports To app

IST Help Desk

Access, security or technical issues with PeopleSoft HCM


PeopleSoft HCM Upgrade Go-Live!

The PeopleSoft HCM 9.2 Upgrade process is now complete! PeopleSoft HCM is now available to all system users. PeopleSoft Campus Solutions, Financials and Bear Tracks are also now available.

The web address to log in to the PeopleSoft HCM production system has not changed. If you are unsure of the address, please visit the IST Enterprise Applications website. It contains links to all PeopleSoft production systems and Bear Tracks.

Please take a moment to log in and check that you have access to the functionality you would expect to have for your role. Please note that the navigation to a number of functions has changed in HCM 9.2. If you had any favourites in HCM 9.0, you will need to recreate them.

If you need to request changes to your PeopleSoft HCM access, please complete the PeopleSoft HCM Access Request form.

To learn more about what’s changed and the new features in PeopleSoft HCM 9.2, we encourage you to take advantage of the various training options that are available. For more information, please visit the Training page of the project website.

If you encounter any issues, please contact the IST Help Desk at or 780-492-9400. Live chat is also available.

Thank you for your patience and support.

Outage Notice: PeopleSoft HCM, Campus Solutions, Financials, and Bear Tracks

To allow for the PeopleSoft HCM Upgrade, PeopleSoft HCM, Campus Solutions, Financials, and Bear Tracks will not be available to staff or students from Wednesday, November 9, 2016 to Sunday, November 13, 2016.

The planned outage will begin early morning on Wednesday, November 9, 2016 and upgrade activities are expected to continue to the end of day Sunday, November 13, 2016. Service is expected to resume on Monday, November 14, 2016.

If you have any questions or concerns regarding this outage, please contact

PeopleSoft HCM 9.2 Upgrade Change to Go-live Date

A full assessment of the PeopleSoft HCM 9.2 upgrade was conducted to clarify faculty/department and solution readiness. As a result, a decision has been made to move go-live through the Remembrance Day weekend.

The move provides the opportunity for additional due diligence within HCM 9.2.  It provides time to look more closely at year end related activities expected shortly after launch, resolve lower priority issues, and allows other integrated projects and operations time to complete critical tasks during a peak period with minimized interruption.

The move will help reduce the volume of manual eForm transactions for both faculties and Human Resource Services [HRS] that would be generated during this peak period.  It will also reduce the time required for an interim GL Redistributions solution.

This move will provide faculties additional time to complete recommended go-live activities, continue to prepare their community for change, and finalize online time entry and approval plans.  HRS and IST will leverage additional time to prepare for client and system support activities.    

Go-live activities and production schedules will be reviewed and further communication will be sent outlining the deadlines for performing those activities.

Training and Learning Supports for PeopleSoft HCM Upgrade

To learn more about the training and learning support options developed to help you prepare for PeopleSoft HCM 9.2, please visit the Preparing for Peoplesoft HCM 9.2 message.

Upcoming Changes to PeopleSoft HCM

To find out more information about what the upcoming changes to PeopleSoft HCM will mean for you, please read the latest communication from Wayne Patterson, Executive Director and Acting Associate Vice-President (Human Resources).

Important Deadlines

To find out more about what you will need to do in preparation for the PeopleSoft 9.2 Upgrade rollout in October, please refer to the Key Dates section of this website.